Return & Refund Policy

The Social Bangla – E-Paper Monthly Subscription

Effective Date: 01/04/2026

Thank you for subscribing to The Social Bangla E-Paper. This Return & Refund Policy explains the terms applicable to monthly and yearly digital subscriptions purchased through https://thesocialbangla.in.

By purchasing a subscription, you agree to the terms outlined below.

1. Digital Subscription

The Social Bangla provides access to its digital E-Paper through a monthly subscription. As this is a digital product, no physical item is shipped to subscribers.

2. No Return Policy

Since the E-Paper subscription is a digital service that becomes accessible immediately after successful payment, returns are not applicable.

Once a subscription has been activated, it cannot be returned, exchanged, or transferred to another person.

3. Refund Policy

All subscription fees are non-refundable once payment has been successfully processed and access to the E-Paper has been provided.

Refunds will generally not be issued for:

Change of mind after purchasing the subscription.
Failure to use or read the E-Paper during the subscription period.
Accidental purchases made by the subscriber.
Partial use of the subscription.
Device or internet connectivity issues not related to The Social Bangla.
Failure to cancel automatic renewal before the renewal date (if auto-renewal is enabled).

4. Exceptions for Refunds

A refund may be considered only in the following situations:

Duplicate payment for the same subscription.
Incorrect amount charged due to a verified technical error.
Payment deducted but the subscription was not activated, and the issue cannot be resolved within a reasonable period.
Any other case where The Social Bangla determines, at its sole discretion, that a refund is appropriate.

Approved refunds will be credited to the original payment method.

5. Cancellation of Subscription

Subscribers may cancel their monthly subscription at any time through their account settings or by contacting our support team.

Cancellation will stop future renewals (if applicable). However:

The current subscription will remain active until its expiry date.
No refund will be provided for the unused portion of the current subscription period.

6. Technical Issues

If you experience difficulty accessing the E-Paper due to a technical issue on our platform, please contact us immediately.

Our support team will make reasonable efforts to restore access as quickly as possible. Technical assistance does not automatically qualify a subscriber for a refund.

7. Failed Transactions

If payment is deducted from your account but the subscription is not activated:

Please contact us within 7 days of the transaction.
After verification with the payment gateway, the subscription will either be activated or, if appropriate, the amount will be refunded to the original payment method.

8. Processing of Approved Refunds

Where a refund is approved, it will normally be processed within 7–10 business days, subject to the policies of your bank or payment service provider.

9. Changes to This Policy

The Social Bangla reserves the right to modify this Return & Refund Policy at any time. Any updates will be published on https://thesocialbangla.in and will take effect from the revised effective date.

10. Contact Us

If you have any questions regarding your subscription, cancellation, or refund request, please contact us:

The Social Bangla

Website: https://thesocialbangla.in

Email: info@thesocialbangla.in